Key Highlights:

• Choose Your Design: Select from a growing range of charm designs, including animals, hobbies, nature-inspired themes and Scottish favourites.
• Personalise Your Look: Pair your chosen charm with your favourite gemstone colour.
• Adjustable Fit: Expands from approximately 65mm to 95mm to fit most wrists comfortably.
• Handmade in the UK: Carefully assembled by hand using quality components.
• Everyday Wear: Lightweight and comfortable enough for daily use.

Quick Heads-Up:

• Additional VAT, customs or import charges may apply for international orders
• Items not collected from delivery services cannot be refunded. 
• Colours may vary slightly due to screen settings and the handmade nature of the product.

Product Dimensions:

• Size: Adjustable diameter from 65mm to 95mm
• Material: Silver-tone expandable bangle
• Presentation: Eco-friendly gift box included

We hope you love your KiltyCo purchase, but if you'd like to return an item, we're here to help.

• Contact us within 28 days of receiving your order using the Contact page or by email, quoting your order number.
• Items must be returned unused and in their original packaging where possible.
• Customers are responsible for return postage costs unless the item is faulty or incorrect.
• We recommend using a tracked postal service, as we cannot be responsible for items lost in transit.

Refunds

• Once your return has been received and inspected, your refund will be processed to the original payment method.
• Refunds are usually issued within 2–5 working days of receiving the returned item.

Please note that personalised or custom-made items cannot be returned unless they arrive faulty or damaged.

If your item arrives damaged or there is a problem with your order, please contact us as soon as possible and we'll do our best to put things right.

UK Delivery

• Orders are usually dispatched within 1–2 working days.
• UK orders are sent via Royal Mail.
• Delivery typically takes 2–5 working days from dispatch, although this may vary during busy periods.

International Delivery

• We ship worldwide to selected destinations.
• Delivery times typically range from 5–15 working days, depending on the destination and local postal services.
• Customers are responsible for any customs duties, taxes or import charges that may apply in their country.

Please Note

• Delivery estimates are not guaranteed and may be affected by factors outside our control, including weather, postal delays and peak seasonal periods.
• You'll receive confirmation once your order has been dispatched.
• If your order has not arrived within the expected timeframe, please get in touch and we'll be happy to help.